Last Updated: 11th March 2025

Privacy Policy

SIOPS respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

• Personal Information: Name, email, payment details (for subscriptions).
• Technical Data: site details, logs related to monitoring activities.
• Usage Data: Information on how you interact with our service.

2. How We Use Your Information

• To provide and improve our monitoring services.
• To process payments and manage subscriptions.
• To communicate alerts, updates, and customer support responses.
• To analyze service performance and enhance user experience.

3. Data Sharing and Security

We do not sell or rent user data to third parties. We may share necessary information with payment processors and legal authorities when required. We implement security measures to protect user data but cannot guarantee absolute security.

4. Data Retention

We retain user data as long as necessary for service provision and compliance with legal obligations. Users may request data deletion, subject to service limitations.

5. User Rights

Access, update, or delete personal information by contacting support. Opt out of marketing communications at any time.

6. Cookies and Tracking

We use cookies to improve functionality and user experience. Users can control cookie settings via their browser.

7. Policy Updates

We may update this Privacy Policy periodically. Continued use of SIOPS after changes implies acceptance.

8. Contact Information

For privacy-related inquiries, contact us at [email protected].